Privacy notice

Review draft — not ready for public launch. Confirm the legal business identity and address, retention schedule, hosting and communication providers, and any international-transfer safeguards before using this notice with customers.

Updated 5 November 2026. This notice describes the intended handling of enquiries made to Avana Air.

Who to contact

Avana Air Ltd (company number 17563876). Email: avanaair@outlook.co.uk. Telephone: 07825 946108. The legal name and business contact address of the data controller must be confirmed before public launch.

Information used and why

The callback form collects your name, phone number and/or email address, postcode, selected service and submission time. These details are used to respond to your enquiry and discuss a potential service. You do not need to provide sensitive personal information. Further details you choose to send by email or WhatsApp are handled in those services.

Lawful basis

Where you ask for a quote or information about a service you may purchase, the intended lawful basis is taking steps at your request before entering a contract. For other general enquiries, the intended basis is legitimate interests in responding to business enquiries, balanced against your rights. The final notice must match the business’s actual processing.

Storage and sharing

Form submissions are stored in the website’s hosted database and passed to FormSubmit (formsubmit.co) for delivery to our Outlook email inbox. They are not displayed publicly. Website hosting and communication providers may process information to provide their services. Provider identities, processing locations, access arrangements and any required international-transfer safeguards must be documented before public launch. This draft does not add submitted details to a marketing list.

How long information is kept

The business must confirm and implement a retention and deletion schedule before launch. Information should be kept only as long as necessary for the relevant purpose and any applicable record-keeping obligations. Contact Avana Air to ask about deletion of an enquiry.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to use of your personal information, and to data portability. These rights are subject to legal conditions. Contact us using the details above. You may complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.

Cookies and external services

This build adds no advertising or analytics trackers. Hosting or access-control services may use necessary cookies; their actual behaviour must be checked before public launch. Fonts load from Google Fonts, which receives connection information such as your IP address. Clicking a WhatsApp link opens WhatsApp, which handles your messages under its own privacy terms.